D L Brown Adjusting P/L

Member of the Australasian Institute of Chartered Loss Adjusters Ltd


About D L Brown Adjusting (DLBA)



D L Brown Adjusting (DLBA) was founded in 1989 by David Brown.

Since this time the business has grown and has earned its reputation in the insurance industry as a quality loss adjusting consultants. Our priorities are Customer service, cost effectiveness and prompt quality claim adjustments.

We provide a clear focus of the relationship between Insurance intermediates ( Owners Corporation Managers, insured’s and Brokers ) and insurers and are acutely aware of the relationship between all parties.

DLBA provides insurance loss adjusting services throughout the Melbourne Metropolitan Region and Mornington.

DLBA specialize in Strata Title Claims and General claims both in the Domestic and Commercial classes of business and our services are utilized by a number of major insurance companies.


Contact Details



MACLEOD Head Office

Suite 3/22 Aberdeen Road
Macleod 3085
Victoria, Australia

Tel: (03) 9457 8300
Fax: (03) 9459 8322

Postal: PO Box 810
Macleod 3085

MORNINGTON Office

Suite 32/315 Main Street
Mornington 3931
Victoria, Australia

Tel: (03) 59 734 815
Fax: (03) 59 734 897

David Brown

0407 004 768

david@dlba.com.au

Dip.Bus(Loss Adj), Cert.Bus.Stud (Ins), ANZIIF(Snr Assoc), FCLA (Fellow), CIP

Phillip Dolman

0407 004 769

phillip@dlba.com.au

Dip. Fin Services, ANZIIF(Assoc), CIP

Dean Jacob

0438 801 566

dean@dlba.com.au

ANZIF (Assoc), AICLA (Assoc)

John Kanesoulis

0438 801 567

john@dlba.com.au

Dip. Fin Services, ANZIIF(Assoc) AICLA (Assoc)

Dianne Pender

0418 109 752

diannepender@dlba.com.au

Dip.Bus(Loss Adj), Dip. Fin Services,ANZIIF(Snr Assoc) CIP


Staff Profiles



David Brown

Dip.Bus(Loss Adj), Cert.Bus.Stud (Ins), ANZIIF(Snr Assoc), FCLA (Fellow), CIP

David has 38 years insurance experience, having worked for RACV, VACC and FAI prior to founding D L Brown Adjusting in 1989.

David is qualified with the Certificate in Business Studies (Insurance) and a Diploma of Business (Loss Adjusting), is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and a Certified Insurance Professional, David is also a Fellow of the Australasian Institute of Chartered Loss Adjusters Ltd and a Chartered Loss Adjuster.

Phillip Dolman

Dip. Fin Services, ANZIIF(Assoc), CIP

Phillip has 22 years insurance experience, 5 years was spent with Fortis Insurance. The last position Phil held with Fortis was as a Team Leader. Phillip has also worked for AGF Insurance in the UK whilst on a working holiday. Phillip joined D L Brown Adjusting in July 2000.

Phillip is qualified with a certificate in Financial Services and is and Associate of the Australian and New Zealand Institute of Insurance and Finance. Phillip is also a Certified Insurance Professional and has a Diploma of Business (Loss Adjusting).

Dean Jacob

ANZIF (Assoc), AICLA (Assoc)

Dean has more than 28 years Insurance experience, having worked with Robco National Adjusters/Robinson & Co International Adjusters for 6 years and prior to that with LAC Loss Adjusters for 12 months. Dean also previously worked at the State Bank (now Commonwealth Bank) Insurance for 9 years.

Dean is qualified with a Diploma of Business (Loss Adjusting) and a Certificate in Financial Services and is an Associate of the Australian and New Zealand Institute of Insurance and Finance. He is a member of the Australian Institute of Chartered Loss Adjusters.

Dean joined DLBA in April 2002.

John Kanesoulis

Dip. Fin Services, ANZIIF(Assoc) AICLA (Assoc)

John has 26 years experience in the Insurance Industry, the 11 of which were with Australian Alliance Insurance in Melbourne. John has also worked with Lion Insurance Group, Vanguard Pty Ltd and the Stronghold Insurance Company. John joined D L Brown Adjusting in March 2001.

John is qualified with a certificate in Financial Services and is and Associate of the Australian and New Zealand Institute of Insurance and Finance. John is also continuing his studies towards the Diploma of Business (Loss Adjusting).

Frank Neri

Frank has 14 years experience in the Insurance Industry working for 10 years with RACV 4 of which were as an internal Loss Adjuster. Frank joined D L Brown Adjusting in August 2010. Frank also worked for three years at Cunningham Lindsay.

Frank is also continuing his studies towards the Diploma of Business (Loss Adjusting).

Dianne Pender

Dip.Bus(Loss Adj), Dip. Fin Services,ANZIIF(Snr Assoc) CIP

Dianne has 28 years experience in the Insurance Industry working for 10 years with RACV. Dianne joined D L Brown Adjusting in April of 2017. Dianne also worked for three years at Cunningham Lindsay.

Dianne has completed her Diploma of Business (Loss Adjusting) and is a Senior Associate of the AICLA.

Dianne Gadston

Dianne manages the Reception and Secretarial Duties and provides support for the adjusting team in the Melbourne Head Office.

Dianne joined D L Brown Adjusting in 2011.

Anne Telfer

Anne manages the Reception and Secretarial Duties and provides support for the adjusting team in the Melbourne Head Office.

Anne joined D L Brown Adjusting in 2013.

Janine Slinger

Janine provides support for the adjusting team in the Melbourne Head Office.

Janine joined D L Brown Adjusting in 2012